Objective:
To support the Human Resources department in various functions including recruitment, employee onboarding, benefits administration, policy enforcement, and employee relations. The Human Resource Associate will assist in maintaining a positive work environment, ensuring compliance with employment laws, and supporting the overall HR strategy of the organization.

Job Responsibilities:

1. Recruitment and Onboarding:
   • Assist in the recruitment process, including posting job listings, screening resumes, scheduling interviews, and conducting initial interviews.
   • Coordinate the onboarding process for new employees, including orientation, paperwork, and benefits enrollment.
   • Maintain accurate and up-to-date records of employee information in the HR database.
2. Employee Relations:
   • Serve as a point of contact for employees regarding HR-related inquiries, including benefits, policies, and procedures.
   • Assist in the resolution of employee grievances and conflicts.
   • Monitor and maintain employee morale through various initiatives and programs.
3. Benefits Administration:
   • Administer employee benefits programs, including health insurance, retirement plans, and paid time off.
   • Process employee benefit enrollment, changes, and terminations.
   • Ensure compliance with relevant laws and regulations related to employee benefits.
4. Policy Enforcement:
   • Help enforce company policies and procedures, ensuring consistency and fairness in their application.
   • Assist in the development and updating of employee handbooks and policy documents.
5. Training and Development:
   • Coordinate and organize training sessions and development programs for employees.
   • Track employee training records and ensure compliance with mandatory training requirements.
6. Performance Management:
   • Assist in the performance review process, including collecting feedback and documentation.
   • Support the development of performance improvement plans when necessary.
7. Compliance and Reporting:
   • Ensure compliance with federal, state, and local employment laws and regulations.
   • Prepare and submit required HR-related reports and documentation.
8. Data Management:
   • Maintain accurate and confidential employee records in both digital and paper formats.
   • Generate reports and analytics related to HR metrics, such as turnover rates, hiring trends, and employee engagement.
9. Communication:
   • Facilitate communication between employees, management, and HR departments.
   • Assist in the planning and execution of company-wide events and announcements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. (Preferred)
• Equivalent combination of education and experience may be considered.

Experience:

• 1 to 3 years of experience in Human Resources or a related field.
• Experience in recruitment, employee relations, and benefits administration is preferred.

Soft Skills:

• Strong communication and interpersonal skills.
• Empathy and the ability to handle sensitive employee issues with confidentiality.
• Excellent organizational and time management skills.
• Problem-solving abilities and a proactive approach to resolving issues.
• Attention to detail and a high level of accuracy in record-keeping.
• Ability to multitask and manage competing priorities.

Technical Skills:

• Proficiency in HR software (e.g., HRIS, ATS) and MS Office Suite (Excel, Word, PowerPoint, Outlook).
• Familiarity with employee benefits administration platforms.
• Knowledge of employment laws and regulations (e.g., FMLA, ADA, EEO).
• Basic data analysis and reporting skills.

Additional Information:

• Physical Demands: Ability to sit for extended periods, use a computer, and perform repetitive motions.
• Work Environment: Office setting with occasional need to interact with employees in various locations.
• Travel: Minimal travel may be required for training or meetings.

Application Process:
Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to [email address] or through the company’s career portal.

Company Name: ETA Logics Pvt. Ltd.
Location: ETA Logics, Faiz Road, Main Canal Road, Muslim Town, Lahore

💼 Job Title: Call Center Agent
🕒 Job Timings:

• Night Shift: (9:00 PM - 5:00 AM)
  (Specify your preferred shift during application)

💰 Salary Package:

• Basic Salary: PKR 30,000 - PKR 40,000/month (based on experience and skills)
• Performance Bonuses: Up to PKR 10,000/month
• Other Benefits: Monthly incentives, annual leaves, and health insurance

🎯 Job Responsibilities:

• Handle inbound and outbound calls professionally.
• Assist customers by resolving their queries and providing accurate information.
• Maintain customer records by updating databases with accurate details.
• Meet daily/weekly/monthly targets for customer satisfaction and call handling.
• Work collaboratively with team members to achieve departmental goals.

🔍 Requirements:

• Excellent verbal and written communication skills in English (additional languages are a plus).
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment.
• Prior experience in customer service or a call center is preferred but not mandatory.
• Proficiency in basic computer applications.

Company: Dispatcher Limited

Location: Commercial Johar Town, Lahore, Punjab 53720

JOB DESCRIPTION:

Order Management: Receive, confirm, and coordinate sales orders, ensuring timely and accurate
dispatch.

Customer Interaction: Communicate with international customers in fluent English to confirm
orders and resolve inquiries.

Delivery Coordination: Manage dispatch schedules and ensure on-time delivery by coordinating
with delivery teams.

Problem Solving: Address and resolve customer or delivery issues efficiently.

Performance Reporting: Maintain records of dispatches, monitor performance, and prepare
reports as needed.

Team Collaboration: Work closely with sales and operations teams to ensure smooth workflow.

Sales Support: Assist the sales team in achieving targets by maintaining high-quality customer
service and accurate order processing.
Requirements:

Education: Minimum Intermediate

Language Skills: Fluent spoken English is mandatory.

Experience: Previous experience in sales or dispatching is a plus point.

Shift Availability: Must be comfortable working night shifts (7:00 PM – 4:00 AM).

Perks and Benefits:

Competitive salary (PKR 40,000 – 100,000) with additional performance-based incentives.

Yearly company-sponsored trips.

Free meals provided by the office.

Yearly salary increments.

Fun office environment with regular office parties.

Company Name: IZU ENTERPRISES

Location: Commercial Bahria Town, Lahore 11-B, Basement, Main Blvd, Commercial E Rafi
Block Bahria Town, Lahore, Punjab 53720

JOB DESCRIPTION:

Order Management: Receive, confirm, and coordinate sales orders, ensuring timely and accurate
dispatch.

Customer Interaction: Communicate with international customers in fluent English to confirm
orders and resolve inquiries.

Delivery Coordination: Manage dispatch schedules and ensure on-time delivery by coordinating
with delivery teams.

Problem Solving: Address and resolve customer or delivery issues efficiently.

Performance Reporting: Maintain records of dispatches, monitor performance, and prepare
reports as needed.

Team Collaboration: Work closely with sales and operations teams to ensure smooth workflow.

Sales Support: Assist the sales team in achieving targets by maintaining high-quality customer
service and accurate order processing.
Requirements:

Education: Minimum Intermediate

Language Skills: Fluent spoken English is mandatory.

Experience: Previous experience in sales or dispatching is a plus point.

Shift Availability: Must be comfortable working night shifts (7:00 PM – 4:00 AM).

Perks and Benefits:

Competitive salary (PKR 40,000 – 100,000) with additional performance-based incentives.

Yearly company-sponsored trips.

Free meals provided by the office.

Yearly salary increments.

Fun office environment with regular office parties.