Top Management

1. Chief Executive Officer (CEO)
   • Overall leadership and vision
   • Strategic decision-making
   • Liaison with the board of directors
2. Chief Marketing Officer (CMO)
   • Marketing vision and strategy
   • Oversees all marketing activities
   • Ensures marketing resources meet the company’s short and long-term needs
3. Chief Operating Officer (COO)
   • Operational management
   • Ensures daily operations align with strategic goals
   • Coordinates between departments

Middle Management

4. Vice President of Marketing (VP of Marketing)
   • Manages marketing teams
   • Oversees social media marketing processes
   • Aligns marketing goals with business objectives
5. Director of Social Media
   • Oversees social media strategy and execution
   • Manages social media managers and coordinators
   • Ensures social media efforts align with overall marketing strategy
6. Director of Content Marketing
   • Oversees content creation and strategy
   • Manages content writers, designers, and video producers
   • Ensures content aligns with brand and marketing goals

Department Heads

7. Social Media Managers
   • Develop and execute social media campaigns
   • Manage social media accounts and interactions
   • Report to the Director of Social Media
8. Content Managers
   • Manage content creation and publication
   • Coordinate with writers, designers, and video producers
   • Report to the Director of Content Marketing
9. Analytics and Insights Managers
   • Analyze marketing data and performance metrics
   • Provide insights to improve marketing strategies
   • Report to the VP of Marketing
10. Client Account Managers
    • Manage client relationships and accounts
    • Ensure client satisfaction and deliverables
    • Report to the VP of Marketing

Team Leads

11. Social Media Coordinators
    • Assist with social media campaign execution
    • Monitor social media channels and engagement
    • Report to Social Media Managers
12. Content Coordinators
    • Assist with content creation and scheduling
    • Coordinate with content creators and designers
    • Report to Content Managers

Specialists and Staff

13. Social Media Specialists
    • Create and manage social media content
    • Engage with followers and monitor social media trends
    • Report to Social Media Managers
14. Content Writers
    • Write blogs, articles, and other written content
    • Ensure content is SEO-friendly and engaging
    • Report to Content Managers
15. Graphic Designers
    • Create visual content for social media and marketing materials
    • Ensure visual content aligns with brand guidelines
    • Report to Content Managers
16. Video Producers
    • Create and edit video content for social media
    • Ensure video content is engaging and high-quality
    • Report to Content Managers
17. SEO Specialists
    • Optimize content for search engines
    • Conduct keyword research and analysis
    • Report to Content Managers
18. PPC (Pay-Per-Click) Specialists
    • Manage paid advertising campaigns
    • Optimize ad performance and ROI
    • Report to Analytics and Insights Managers
19. Data Analysts
    • Analyze social media and marketing performance data
    • Provide reports and insights to improve strategies
    • Report to Analytics and Insights Managers

Support Functions

20. HR Manager
    • Manages recruitment, training, and employee relations
    • Reports to the COO
21. Finance Manager
    • Oversees financial operations
    • Budgeting and financial planning
    • Reports to the COO
22. IT Support
    • Manages technical infrastructure and support
    • Ensures smooth operation of digital tools and platforms
    • Reports to the COO

Entry-Level and Interns

23. Junior Social Media Coordinators and Interns
    • Assist with social media tasks and campaigns
    • Gain experience and training
    • Report to Social Media Managers or Coordinators
24. Junior Content Creators and Interns
    • Assist with content creation and editing
    • Gain experience and training
    • Report to Content Managers or Coordinators

This hierarchy can be tailored based on the size and specific needs of the social media marketing firm.